TERMS & CONDITIONS / PRIVACY POLICY
Overseas Version Follows Japanese
【特定商取引法に基づく表記】
販売事業者 : East End（イーストエンド）
店舗名 : The Post Office Shop
運営統括責任者 : 細谷 真希
所在地 : 大阪府箕面市西宿1-5-33-1
お問い合わせ先 : E-Mail: info@thepostoffice.jp
ホームページ : www.thepostoffice.jp
料金の説明 : 商品代金以外の送料、代金引換手数料、銀行振り込み手数料は原則としてお客様ご負担にてお願いします。
※ 海外発送の場合、海外関税のような通関に関わる費用が発生した場合は、お客様のご負担となりますので予めご了承ください。
販売数量 : 既製品に限り、商品詳細ページに記載された在庫数が販売数になります。
発送時期 : 商品は佐川急便、または郵便にて配送いたします。ご注文から2-5日
※ 海外発送の場合、配送方法は日本郵政 / Japan Post よりお届けいたします。
お支払い方法：代金引換・クレジットカード・PayPal 決済を用意しております。ご希望に合わせて各種ご利用下さい。
※ 海外発送の場合、お支払い方法はクレジットカードとPayPal 決済のみとなります。
申し込み有効期限 : ご注文を頂いてから５日以内にご連絡がなくご入金を確認できない場合は、その時点でキャンセルとなります。ご了承下さい。
サイズ交換について : 当店ではサイズの在庫がある商品のみ、サイズ交換をお受けしております。
サイズ交換をご希望のお客様は、必ず商品到着後３日以内にメールにてお知らせ下さい。それ以降はお受けできませんのでご注意下さい。在庫状況を確認の上お知らせいたします.。
到着日から５日以内にご返送下さい。その場合の商品の往復にかかる送料は、お客様のご負担となります。ご了承下さい。
※ 海外配送の場合、原則としてお客様都合による商品の返品・交換は承っておりません。
不良品 : 配送前に当方で商品の確認をしますが、不良品・配送中による破損の場合、ご注文内容と異なる商品が到着した場合は必ず３日以内にご連絡下さい。
在庫がある場合は、代替え品と交換させていただきます。＊アンティーク、ヴィンテージ商品に関しては、一点モノの商品となりますので、返品交換は承っておりません。
小さなほつれ、キズ、多少の汚れなどUSED特有のコンディションがある場合がございますので、良く検討の上ご購入下さい。商品についてのご質問、お問い合わせはお気軽にご連絡下さい。
返品期限 : 明らかな不良品、配送中の破損の場合、商品到着後3日以内に電話かメールにて必ずご連絡の上、7日以内にご返送下さい。お客様のご都合での返品に関しては、お断りさせていただいております。
返品送料 : 配送中による破損の場合は弊社が負担させていただきます。商品到着日から3日以内にご連絡下さい。
資格 : 大阪府公安員許可古物商第第621130130203号
【プライバシーポリシー】
１.個人情報の定義
ことができるもの、及び他の情報と容易に照合することができ、それにより特定の個人を識別することができることとなるものをいいます。
２.個人情報の安全管理
お客様からお預かりした個人情報の安全管理はサービス提供会社によって合理的、組織的、物理的、人的、技術的施策を講じるとともに、
当店では関連法令に準じた適切な取扱いを行うことで個人データへの不正な侵入、個人情報の紛失、改ざん、漏洩等の危険防止に努めます。
３.個人情報の取得
取得するにあたっては利用目的を明記の上、適法かつ公正な手段によります。
４.個人情報の利用
５.個人情報の変更・削除メール
お客様からお預かりした個人情報の訂正はアカウント管理画面から変更ができます。削除をご希望の場合はお問い合わせメールより
ご連絡下さい。アカウントを一度削除されると、二度と元に戻すことができませんのでご注意ください。
６.プライバシーポリシーの変更
当ショップでは、収集する個人情報の変更、利用目的の変更、またはその他プライバシーポリシーの変更を行う際は、当ページへの変更をもって公表とさせていただきます。
FOR OVERSEAS CUSTOMERS / 海外発送向け
We ship worldwide including Asia, North & Central America, Europe and Oceania, offering the payment via PayPal and Credit Card.
All our product prices and shipping fees are charged in Japanese yen.
Countries We Ship To
Asia & Oceania : Australia, China, Guam, Hongkong, Macao, Malaysia, New Zealand, Singapore, South Korea, Thailand, Taiwan, Vietnam
Europe : Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark (Greenland and the Faeroes are excepted), Estonia, Finland, France (excluding territories overseas), Germany, Greece, Hungary, Ireland, Israel, Italy, Jersey, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, Russia (excluding certain areas), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom (all regions, excluding territories overseas)
North & Central America : Canada, Mexico, USA
SHIPPING
We use the international postal Express Mail Service (EMS) via the Japan Post Service.
EMS is a top speed international mail service that delivers to over 120 countries and territories worldwide.
EMS has a both a tracking system and an insurance system (in case of loss or damage up to 20.000 yen).
With this service, delivery usually takes about 6 to 10 days to Europe and North America.
You can track your parcel on the EMS website using the tracking number that we will inform you of at the time of shipment.
SHIPPING COST
International Shipping Cost is calculated based on the total weight of the item you are purchasing and the area you are delivering to.
To know how much the shipping cost is, simply add your items to the cart, and after entering your country and zip code in "SHIPPING RATES CALCURATOR" (SHOPPING CART page below), the shipping cost will be displayed.
PAYMENT
We provide two types of payment methods by PayPal and Credit Card in Japanese Yen.
We DO NOT accept "Cash on Delivery" and "Bank Deposit" for Overseas Customers.
All information about payment will be sent along with an invoice email after your order has been accepted and processed.
Paypal : For Customers using PayPAL, You can click on the PayPal link after check out to complete your payment. PayPal covers most major credit cards such as American Express, Diners Club, Discover, JCB, MasterCard and Visa.
It is also possible to pay via credit card using Paypal. When you are redirected to the PayPal payment page, the option "I don't have a PayPal Account" allows you to pay your order directly, without the need to create a PayPal account. if you don't yet have a PayPal account, you may visit www.paypal.com to open an account.
Credit Card : We currently accept any credit or debit card with a MasterCard, Visa, American Express, Diners Club or JCB logo.
Our checkout procedures are authorized through PayPal and WebPay (Japanese Payment Gateway Service ). PayPal and Webpay process our online credit card payments to provide secure transaction for our customers.
TAXES & CUSTOM FEES
All prices are Tax - Free, however, importing from Japan may be subject to different charges when the package arrives at the country of destination. These fees must be paid by the recipient and are the customer's responsibility. We have no control over taxation and cannot predict its amount or particular application.Please contact the customs office in your country for more information. Please note that some local carriers might charge additional fees when perceiving VAT and custom duty such as brokerage fees.
CURRENCY CONVERSION
All prices listed on our website are in Japanese Yen, and charged in Japanese Yen. The Bank that has issued your card determines the exactexchange rate that you will pay. but in general it will match very closely with the going exchange rates. to get an estimate of approximately what the exchange rate currently is please use Currency Conversion on our website or Google Converter.
Please note that the amount may not be accurate when converted back to US Dollar as currency exchange rate changes hourly and your credit card company may have fees added to your charges.
INTERNATIONAL RETURNS & EXCHANGE POLICY
We DO NOT accept returns and exchanges for International order.
Acceptable reasons for returns are : factory defects, sending of a wrong colors or sizes, or error on our part. Exchanges can be made only if the item or items are in an unworn/unused condition.
In case where your item is damaged during shipping, please e-mail us within 5 days and immediately file a damage report at your local post office. Once the post office files a damage report, they will ship your item back to Japan at no charge. After we receive the damaged item and damage report, we will refund the full amount of the item, including all shipping charges. In cases where the item delivered is not what you ordered, notify us within 5 days of arrival and ship it back to The Post office Shop within 7 days of notifying us. We can not deal with items that are not claimed within the assigned period. Please verify all items upon delivery. If you should have any further questions, please email us.
INTELECTUAL POLICY
All the texts, comments, works, illustrations and images reproduced on the website are reserved for the title of the royalty and intelectual document of title worldwide. The reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless already authorized by The Post Office Shop by East End.
PRIVACY POLICY
The security and privacy of your personal information is extremely important to us. We do not share, trade or sell your information to anyone outside of www.thepostoffice.jp. without your prior consent. We're committed to protecting the security and privacy of any personal information you provide to us. From time to time we may send you an email newsletter if you accepted it. If you do not wish to receive these emails, let us know and we’ll remove you from our list.
Changes to this privacy policy : We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.